FAQ

1. Q: When does your company start export?
A:We has exported the Hospital beds, Stretchers, Medical disposables since 2003.

2. Q: How many people work in your company?
A:We have around 120 employees this year.

3. Q: Can I have a sample order?
A:Yes, welcome sample order to test and check our quality.

4. Q: What is the Lead time?
A: Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.

5. Q: Can you put our logo on the goods?
A:Yes,please provide the finished design of your logo, we will make it into stickers.

6. Q: What kind of motors for electric hospital bed are optional?
A:Linak,L&K,Timotion,or Chinese motor and clients optional.

7. Q: How is your warranty?
A:For motors,3years;for bed,1 year.

8. Q: Do you accept OEM service?
A:Yes,OEM service available, please just tell our your requirements and detailed specification.

9. Q: Can you produce beds with our voltage and plug?
A: For our electric bed, we can support the voltage and plug as your local market.

10. Q: What is your terms of payment ?
A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shipment.

If you have more question, please feel free to contact us: Luis@greatingmedical.com